Blog - Performance management

Three steps to dealing with badly behaved leaders (also known as jerks)

  A recent article* from McKinsey is addressed to leaders who may be the source of workplace dysfunction – or jerks, as the author calls them. What can be done about it? In our experience, bad behaviour can range from plain rudeness and incivility, through bad management practices, exclusion and

How helpful is 360 Degree Feedback from friends?

An interesting article from Ladders*: it seems that 360 Degree Feedback is being used as part of a business school’s application process. New York University’s Stern School of Business has decided that relying on individual applicants’ ‘personal statement’ has not been a reliable indicator of their empathy and emotional intelligence.

Overcoming two big obstacles to effective performance management

A recent article* from the ATD reports on how organisations are rethinking performance management. Two of the three key issues with most performance management processes are identified as biased evaluations and infrequent feedback. The lack of engagement of employees is one outcome. The consequent poor data available to the organisation

Ten FAQs about 360 Degree Feedback (and the answers!)

With +17 years of experience, working with over 200 companies to design, set up and deliver lots of different 360s, we’ve compiled a list of the 10 most commonly asked questions and the answers!  Here’s a short summary and you can request the full white paper, just drop us an

How leading organisations are using 360 Degree Feedback, every day.

360 Degree Feedback is a familiar tool in the kitbag of many coaches and talent managers. Over the past few years, we’ve noticed that 360 Degree Feedback is being used much more extensively and creatively than ever before.  Enabling 360 Degree Feedback technology Using a flexible 360 platform mean that

Taking a Closer Look at 360 Degree Feedback Functionality

360 Degree Feedback is at its heart, about making a complex process into something easy to comprehend for those involved, at every level in the business. Whether it’s for development or performance, getting all round feedback is no small feat. Therefore, the usability of the on-screen interfaces is extremely important.

How 360 Degree Feedback Shows Bosses Their Toxic Behaviour

A recent article by Martin Berman-Govine in the Human Resources Report, called ‘360-Degree Feedback: ‘Cure for Abusive Bosses?’ examines whether 360-Degree Feedback can reveal to the boss how negative their management style might be. Here, we look at some of the points made by this article and add a few

Using 360 feedback in SMEs: 10 things you must do

Large corporates have long had the resources and expertise to measure and manage employee performance – and even then, those processes have not always delivered results. Just look at all the big companies who are currently, and very publicly, re-evaluating the way they monitor and measure employee performance (Deloittes and

Goldman Sachs’ , feedback and effective performance

It was interesting to see that Goldman Sachs has changed its more complex performance review process to what is basically an ongoing 360 degree feedback. They found their employees were asking for more real-time feedback to support their performance and ongoing development:  feedback that is timely, constructive and actionable. The

Big data seems too big: can we benefit from the data we already have?

If you’re a professional working in  HR, Training or Talent development, it’s worth considering how data that’s automatically gathered during a process like 360 Degree Feedback can be used and combined with other data offer to obtain new insights and opportunities. A simple individual 360 feedback report can contain useful