Blog - Performance management

Using 360 feedback in SMEs: 10 things you must do

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Large corporates have long had the resources and expertise to measure and manage employee performance – and even then, those processes have not always delivered results. Just look at all the big companies who are currently, and very publicly, re-evaluating the way they monitor and measure employee performance (Deloittes and

Goldman Sachs’ , feedback and effective performance

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It was interesting to see that Goldman Sachs has changed its more complex performance review process to what is basically an ongoing 360 degree feedback. They found their employees were asking for more real-time feedback to support their performance and ongoing development:  feedback that is timely, constructive and actionable. The

Big data seems too big: can we benefit from the data we already have?

If you’re a professional working in  HR, Training or Talent development, it’s worth considering how data that’s automatically gathered during a process like 360 Degree Feedback can be used and combined with other data offer to obtain new insights and opportunities. A simple individual 360 feedback report can contain useful

Competency frameworks: are they still relevant?

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How useful and relevant are competency frameworks in the new world of digital working? In the linked article, I’ve summarised some of the arguments for completely doing away with competency frameworks. I’ve also suggested some ways of making them more relevant and user-friendly: this includes changing their name, making them

Getting a high response rate to your 360 Degree Feedback, and why it matters

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So you’ve finally pulled together your 360 degree feedback framework: you’ve built your customised questionnaire, ratings scales and reporting templates, and you’ve had the go-ahead from the budget holder to get started! All you need to do now is pick a start date, a finish date, press the big red